Southern California Edison's Consumer Advisory Panel (CAP) is a gold standard for meaningful utility–community engagement. Launched in 1998, the CAP brought together 14 volunteer representatives from across SCE's service area to advise directly on issues ranging from wildfire safety to clean energy policy. Though discontinued, its legacy lives on through structures like the Clean Energy Access Working Group (CEAWG), proving that authentic engagement isn't a one-time initiative — it's a long-term commitment to listening, collaboration, and shared problem-solving.
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